Eileen Parzek

Software Designer Reference Letter
April 2008 to February 2009 (economic layoff) Autotask Corporation, East Greenbush, NY

• Designed, wrote and maintained an Interface Style Guide for the Engineering Department.
• Oversaw the application repaint project, including documentation, mocking up screens, managing the assigned developer and doing quality and consistency reviews.
• Provided graphic design support to the Engineering Department in the form of icon design, flow chart and information graphics and document design.

Owner, Creative Director
January 2003 to July 2007 Business Design Studio, Albany, NY

• Creative web design with information architecture and user centered interface design principles.
• Custom graphic art, specializing in photo collages, illustration and info graphics.
• Full range of graphic design print services, including business branding and logo design.
• Specialized in strategic marketing with technology.
• Virtual team management of web programmers, vendors and other subcontractors.
• Client needs analysis, proposal and contract writing.
• Extensive client and project management experience.
• Educated clients and prospects on a wide variety of software and web topics.

Creative Director
March 2000 to February 2001 Parasoft Corp., Los Angeles, CA

• Detailed initial analysis of beta application and development of information architecture blueprints.
• Creation of all interface elements and layout of dynamic and static pages.
• Extensive usability testing, including development of use cases and result compilation.
• Wrote and illustrated all content for context sensitive help system, online tour and wizards.
• Project management and coordination between developers in Poland and content staff in LA. 75% of work conducted off-site from a virtual office in Albany, NY
• Logo design, marketing and branding.
• Developing online channels for promotion and support of international sales team.

Owner, Creative Director
July 1995 to March 2000 Turtle’s Web Art & Design, Albany, NY

• Provided freelance services to web hosting and web development companies, providing web interface design, information architecture and usability testing services.

Secretary I
November 1987 to  July 1996 NYS Dept. of Motor Vehicles, Albany, NY

• Designed print and digital presentation materials, manuals and reports using desktop publishing, graphic and multimedia software.
• Designed and implemented a large online Standards Manual for the agency using RoboHelp.
• Completed two major office automation projects from customer analysis to design, integration, implementation and documentation of custom database, spreadsheet and word processing applications using Microsoft Office products.
• Transitioned the DMV Budget Office from a paper system into a fully networked Microsoft system.